Frequently asked questions and answers
The Expar platform builds a bridge between the local environment and tourism. With the help of the Expar platform, you can quickly and easily offer your guests local products and services within your tourist accommodation and thereby increase your earnings per guest.
The Expar platform allows you to both order products and services from your local environment and add your own products that you would like to offer to your guests. Guests can make a purchase in just three steps. Expand your offer and don't be limited only by the price of your accommodation, but make sure that your guests leave their money with you.
On the Expar marketplace, you will find verified products from verified suppliers, and you can also quickly and easily add a new product that you believe could sell well within your installation. Among the products, you can add everything from artwork, juices, souvenirs, to experiences offered by you or your friends.
In dead months, or when your monthly sales per unit do not exceed €50, using the platform is free. So you only pay when you earn.
You or your cleaning service take care of the supplies. After each guest visit, the accommodation needs to be cleaned and prepared for the arrival of new guests. Then it takes you an extra 5 minutes to check your inventory and an extra 5 minutes to fill the shelf you have dedicated to selling.
The platform allows you to add colleagues who take care of stocks. These employees have the current stock presented in each unit, which needs to be refreshed, and if there is a difference, the system notifies you that a theft has occurred. Then you act the same as if someone stole your TV from your apartment. You request compensation for damage or costs from previous guests.
If you do not have your own products or suppliers, you can find them in the Expar market, where we offer a wide range of unique products from various categories and regions of Slovenia.
In order to sell products and services, it is necessary to check whether you have registered the appropriate economic activity (s.p. or d.o.o.) and all the necessary SKDs.
List of the most common SKD according to the type of sales products:
- 46.190 Nespec.posr.pri prod.raznovrstnih izd.
- 46.370 Trg.db.s kavo,čajem,kakavom,začimbami
- 46.380 Trg.db.z dr.živili,ribami,raki,mehkužci
- 47.110 Trg.dr.v nespec.prod.,pretežno z živili
- 47.190 Dr.trg.dr.v nespec.prodajalnah
- 47.810 Trg.dr.,stoj.,trž.z živili,pij.,tob.izd.
- 47.910 Trg.dr.po pošti ali po internetu
- 47.990 Dr.trg.dr.zunaj prod.,stojnic in tržnic
If there is no offer, there are no purchases. Before using the Expar application, the majority of tourism providers did not sell products and services within the accommodation, because they estimated that their guests did not need it. This same majority was positively surprised by the sales when they started with the Expar store.
Every taxpayer needs a dedicated digital certificate to operate their tax office. The application for obtaining such a digital certificate can only be submitted via the eDavki portal and collected on the MJU portal. A taxpayer who does not use the eDavki system can authorize someone else (e.g. an accounting service or tax office provider) to obtain a dedicated digital certificate.
Procedure for obtaining a dedicated digital certificate:
1. Taxpayers file through the eDavki portal Request for obtaining a dedicated digital certificate for the implementation of the tax certification process
2. After submitting the request, the taxpayer or his authorized representative receives a reference number and password for receiving the dedicated certificate in the personal section of the eDavki portal.
3. The taxpayer or his authorized representative then enters the received reference number and password into a special portal for receiving a dedicated digital certificate on the MJU website.
4. After entering the mentioned reference number and password on the MJU portal, the taxpayer or his authorized representative can collect a dedicated certificate in the form of a ".p12" file on this same portal.
5. The aforementioned certificate (».p12" file) is then installed by the taxpayer or the tax office service provider in the tax office program or in the mini-office.
Collection of a dedicated digital certificate is possible approximately 10 minutes after submission of the Request to obtain a dedicated digital certificate for the implementation of the tax invoice confirmation process. Video Collection of a dedicated digital certificate , shows how we can receive a dedicated digital certificate through the eDavki system for carrying out the tax invoice confirmation process. You can find a description of the process here.
All future tax office users who are not yet registered as users of the eDavki portal or will not be, must authorize another person (accounting service or tax office provider) to obtain and cancel a dedicated digital certificate as soon as possible.
The procedure for authorizing another person is described here link.
To cancel a dedicated digital certificate, a Request for cancellation of a dedicated digital certificate for the implementation of the tax invoice confirmation procedure is submitted.
The tax cash register is a program that enables tax confirmation of invoices and takes into account other requirements from Zakona o davčnem potrjevanju računov.
Čebelc BIZ online program has the option of a tax cash register in both the PLUS and MINI modules.
From January 2, 2016, all cash accounts must be tax certified. What is considered a cash account is still changing a bit. According to public information, it currently shows the following:
Cash invoices are invoices that are partially or fully paid with:
- Credit and debit cards
- Cash on delivery, GLS, and the like
- Postal money order
- Vouchers and coupons
Non-cash invoices, where tax certification is not mandatory, invoices are paid in full with:
- By direct transfer from the customer to the company's TRR (e-bank or UPN)
Stripe is software (software as a service or SaaS) that enables us to process card payments (Mastercard, Maestro, Visa, Visa electronic, Diners, American Express,...) for websites and mobile applications and is primarily used as plugin for online stores so that customers can make a secure purchase with a payment card. Payments can be viewed and edited in their interface in an easy, user-friendly way.
Stripe's payment module is used by small and large businesses, including Amazon, Shopify, Pinterest, and Lyft. Due to its flexibility, it is suitable for almost any company and covers various business models.
Transaction fee - clearly defined commissions with no hidden costs. Stripe currently charges 1.4% + €0.25 per transaction.
Registration is free, but as with PayPal, Braintree, Bankart and other payment modules, a fee is charged for each transaction. "fee" in the amount of a few percent of the purchase value. At the moment, Stripe charges users only 1.4% of the purchase value + €0.25 per successfully executed transaction for European payment cards, or 2.9% of the purchase value + €0.25 per successfully executed transaction for non-European payment cards. For comparison, Paypal Checkout charges 3.49% + €0.39, Braintreepayment charges 1.9% + €0.30.
Here you can find the most frequently asked questions, notifications about the operation of services, technical assistance and help for users.